Privacy Policy

Intrada Technologies takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to Intrada Technologies through the Internet.

As the Intrada Technologies services evolve, we may revise this policy, so please check back frequently. If you have questions about Intrada Technologies privacy practices please contact us at info@intradatech.com.

You will receive an autoresponse from us confirming that we have received your e-mail. If you do not receive an autoresponse, please contact Intrada Technologies Customer Support by phone or chat.

Information Collection and Use

Intrada Technologies collects personally identifiable information when you register for an Intrada Technologies account, and when you use certain Intrada Technologies products and services. Intrada Technologies may also receive personally identifiable information from its resellers and other business partners.

When you register with Intrada Technologies, we ask for your contact information (such as your name, street address and e-mail address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.

In the course of processing a payment transaction, we typically receive from the merchant or financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the www.intradatech.com Web site.

Intrada Technologies uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials and new products. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

Intrada Technologies does not offer services or sell products to children. Intrada Technologies does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.

Information Sharing and Disclosure

Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.

Intrada Technologies will send personally identifiable information about you to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of Intrada Technologies to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).

Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for Intrada Technologies to deliver payment processing services.

We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Merchant Agreement and other agreements; or protect the rights, property, or safety of Intrada Technologies, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

Information Security

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.

We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.

It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Intrada Technologies services.

Account Information and Preferences

Intrada Technologies gives you the ability to edit your Intrada Technologies account information and preferences at any time, including whether you want Intrada Technologies to contact you about promotions and new products, by using the Settings option in the Merchant Interface or by contacting Customer Support.

Changes to this Privacy Policy

Intrada Technologies reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how Intrada Technologies will use personally identifiable information, Intrada Technologies will post notices in the Merchant Interface and on the Intrada Technologies homepage at www.intradatech.com prior to implementing the change. If you have additional questions about this Policy, please contact Customer Support.

© Intrada Technologies, LLC       Williamsport, PA 17701       Tel: 800.858.5745