Enhancing Public Sector IT Infrastructure: The Role of Intrada Technologies

In 2024, technology is more important than ever before for boroughs, municipalities, townships, and police departments striving to keep up with the demands of their growing communities. With an emphasis on efficiency, security, and reliability, Intrada Technologies has been at the forefront of providing innovative IT solutions tailored to meet these demands since its inception. As a member of the Pennsylvania State Association of Township Supervisors, Intrada Technologies supports various Pennsylvania boroughs, townships, along with police departments through its comprehensive range of services, from managing Microsoft 365 licenses to offering strong data security measures. Let’s dive into how Intrada Technologies has assisted these different organizations and how we can help you with your specific IT needs.

Our Clients

In addition to serving small and mid-sized businesses, Intrada Technologies is proud to support many clients, including township administrators and local officials responsible for their community's everyday operations. By offering customized IT solutions, Intrada allows our community leaders to concentrate on their core duties without the distraction of technical problems. From small townships to larger municipalities and local police departments, Intrada's diverse client base reflects the company’s versatility and commitment to meeting each client’s unique needs.

By collaborating closely with its clients, Intrada Technologies has gained an understanding of the complexities of the public sector.  This knowledge and experience allow us to identify potential challenges that may arise and create solutions that address these concerns.  Whether you want seamless communication between departments or safeguarding sensitive, personal data, Intrada is committed to providing the necessary support for all our client’s needs.

As mentioned above, Intrada Technologies has provided IT services to a variety of boroughs, townships, and police departments throughout the state of Pennsylvania. Specifically:

• Muncy Borough and its Police Department: IT, networking, and Microsoft 365 services
• Kelly Township: Managed services and website development
• East Buffalo Township, Hepburn Township, and Jersey Shore Borough: Managed services (Jersey Shore Borough also received website development)
• Muncy Creek Township, Muncy Township, and Hepburn Township: Website development
• Tiadaghton Valley Municipal Authority and Benton Borough Police Department: IT and networking services
• Brady Township: Camera System install

 Sampling of Services We Are Providing

Intrada Technologies offers comprehensive management and licensing solutions for Microsoft 365, allowing boroughs, townships, municipalities, and police departments to streamline their day-to-day operations, increasing productivity and efficiency. By taking care of everything from setup to ongoing management, Intrada allows you to focus on your daily responsibilities without worrying about software glitches or compatibility issues. Additionally, Intrada is a reseller of Microsoft 365 licenses, providing cost-effective options for clients looking to maximize their investment in technology.

Backup and Disaster Recovery

Data loss can be catastrophic for any organization, but it is especially concerning for townships and government entities responsible for safeguarding sensitive information. Intrada Technologies offers comprehensive backup and Disaster Recovery A Disaster Recovery (DR) plan in the field of Information Technology (IT) is a comprehensive, documented approach that outlines how an organization can quickly resume mission-critical functions following a disruption. This disruption could be caused by a variety of incidents, ranging from natural disasters like floods and earthquakes to cyber attacks, hardware failures, and human errors. The primary goal of a DR plan is to minimize downtime and data loss, ensuring business continuity even under adverse conditions. Key components of a Disaster Recovery plan include: Risk Assessment: Identifying potential threats and vulnerabilities that could impact the organization?s IT infrastructure. Business Impact Analysis (BIA): Determining the critical business functions and the potential impact of disruptions on these functions. Recovery Strategies: Developing specific procedures to recover data, applications, and hardware. This may involve data backup solutions, alternative communication channels, and fallback locations. Implementation Plan: Detailing the step-by-step process for activating the DR plan, including roles, responsibilities, and the sequence of actions to be taken. Communication Plan: Establishing how to communicate with employees, customers, vendors, and stakeholders during and after a disaster. Testing and Maintenance: Regularly testing the DR plan through simulations and drills to ensure its effectiveness and updating it as necessary based on the results and any changes in the organization?s infrastructure or business processes. By having a well-defined Disaster Recovery plan, organizations can quickly recover from unexpected disruptions, thereby safeguarding their data integrity, maintaining customer trust, and protecting their overall business operations. solutions to protect clients' data. Intrada helps clients minimize downtime and recover critical data quickly during a catastrophe by implementing state-of-the-art backup systems and developing detailed Disaster Recovery A Disaster Recovery (DR) plan in the field of Information Technology (IT) is a comprehensive, documented approach that outlines how an organization can quickly resume mission-critical functions following a disruption. This disruption could be caused by a variety of incidents, ranging from natural disasters like floods and earthquakes to cyber attacks, hardware failures, and human errors. The primary goal of a DR plan is to minimize downtime and data loss, ensuring business continuity even under adverse conditions. Key components of a Disaster Recovery plan include: Risk Assessment: Identifying potential threats and vulnerabilities that could impact the organization?s IT infrastructure. Business Impact Analysis (BIA): Determining the critical business functions and the potential impact of disruptions on these functions. Recovery Strategies: Developing specific procedures to recover data, applications, and hardware. This may involve data backup solutions, alternative communication channels, and fallback locations. Implementation Plan: Detailing the step-by-step process for activating the DR plan, including roles, responsibilities, and the sequence of actions to be taken. Communication Plan: Establishing how to communicate with employees, customers, vendors, and stakeholders during and after a disaster. Testing and Maintenance: Regularly testing the DR plan through simulations and drills to ensure its effectiveness and updating it as necessary based on the results and any changes in the organization?s infrastructure or business processes. By having a well-defined Disaster Recovery plan, organizations can quickly recover from unexpected disruptions, thereby safeguarding their data integrity, maintaining customer trust, and protecting their overall business operations. plans.

PRO-Active Managed Services

Intrada Technologies' proactive managed services are designed to keep your organization running smoothly by preventing issues from arising. Through continuous monitoring and maintenance, Intrada identifies potential problems early on and addresses them promptly, minimizing disruption to your daily operations.  Intrada's proactive approach to IT management helps clients stay one step ahead of potential threats, ultimately improving efficiency and reducing the risk of costly downtime.

Website Development, Design, and Hosting

A well-designed website is essential for all organizations, especially those that need to consistently engage with their community effectively and in a timely manner. Intrada Technologies offers comprehensive website development, design, and hosting services tailored to meet our clients' unique needs.  From creating visually appealing and engaging designs to optimizing functionality, Intrada offers clients user-friendly and useful websites that make it easy for residents to access important information and services.

Security Services

In an increasingly digitally connected world, cybersecurity is a top priority for everyone – especially those responsible for protecting sensitive data. Intrada Technologies offers a comprehensive suite of security services designed to safeguard clients' systems from potential threats. Our services include everything from network security to data encryption, so clients' information is protected at every stage. Intrada can provide clients with the most effective protection by staying informed about the latest cybersecurity trends and threats.

How Can Intrada Help?

If you are a borough, municipality, township, or police department looking to enhance your IT infrastructure, Intrada Technologies is here to help. By offering a comprehensive range of services tailored to meet the unique needs of public sector organizations, Intrada ensures that clients can focus on their core responsibilities without being burdened by technical challenges.

Working with Intrada Technologies means partnering with a team of experts who understand the intricacies of the public sector. By collaborating closely with clients, Intrada can develop customized solutions that address specific concerns and help clients achieve their goals. Whether you're looking to enhance communication within your team or safeguard sensitive data, Intrada Technologies has the skills and experience to help you achieve your goals.