Privacy Policy
INTRADA takes privacy and data protection issues seriously. As INTRADA services evolve, we may revise this policy, so please check back frequently. If you have questions about INTRADA privacy practices please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
As a customer focused company, key INTRADA staff are members of the Public Relations Society of America, Inc. (“PRSA”) and INTRADA strives to adhere to the PRSA Code of Ethics, which includes guidelines on safeguarding client confidences. The Code is available on the PRSA website, www.prsa.org. The Purpose of this Agreement is not to supplant the Code, but, rather, to establish actual contractual obligations between the Parties relative to their confidential relationship.
Information Collection and Use
INTRADA collects personally identifiable information when you register for an INTRADA account, and when you use certain INTRADA products and services. INTRADA may also receive personally identifiable information from its resellers and other business partners.
When you register with INTRADA, we ask for your contact information (such as your name, street address and e-mail address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.
In the course of processing a payment transaction, we typically receive from the merchant or financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the www.IntradaTech.com Web site.
INTRADA uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials and new products. Personally identifiable consumer information is used to process payment transactions and for no other purpose.
INTRADA does not offer services or sell products to children. INTRADA does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.
Information Sharing and Disclosure
Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.
INTRADA will send personally identifiable information about you to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of INTRADA to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).
Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for INTRADA to deliver payment processing services.
We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Merchant Agreement and other agreements; or protect the rights, property, or safety of INTRADA, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
Information Security
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.
We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.
It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the INTRADA services.
Cookies: and other tracking technologies (such as browser cookies, pixels, beacons) are comprised of small bits of data. Our website sends this data to your browser when you first request a web page and then store the data on your computer or other device so the website can access information when you make subsequent requests for pages from that service. These technologies may also be used to collect and store information about your usage of the Services, such as pages you have visited, and other content you have viewed.
Cookies We Use: Cookies make the use of websites easier by, among other things, saving your preferences. We may also use cookies to deliver content tailored to your interests. Our cookies may enable us to relate your use of our websites to Personal Data that you previously submitted. The information that we collect with cookies allows us to statistically analyze usage of websites, and to improve and customize our content and other offerings. However, we only disclose information collected with cookies to third parties on an aggregated basis without the use of any information that personally identifies you.
How to Control Cookies: When you first access our website, you will receive a message advising you that cookies and similar technologies are in use. By closing the message or continuing to browse the website, you signify that you understand and agree to the use of these technologies, as described in this Cookie Policy. You do not have to accept cookies and consent can be withdrawn at any time, although you may not be able to use certain features on our websites. You can do this by activating the settings on your browser that allows you to refuse all or some cookies.
TERMS
Invoices are payable within thirty (30) days of invoice date. Invoices paid within ten (10) days are eligible for a 2% discount (not available on credit card payments). A finance charge of 1.5% per month is assessed on invoices not paid within thirty (30) days. Failure to pay invoices within thirty (30) days also may result in suspension of services until payment is received. Fees are exclusive of any taxes. The “CLIENT” shall assume responsibility for all legal fees necessitated by default in payment.
TERMINATION
Monthly Agreements shall remain effective as long as both parties have a continuing business relationship requiring a financial transaction. Agreements may be terminated upon thirty (30) days written notice by either party. Services automatically terminate thirty (30) days after final payment. Except as otherwise limited, all confidentiality, non-disclosure, and non-solicitation provisions of this Agreement shall survive termination.
WARRANTY
INTRADA provides all services on an AS IS BASIS. In providing its services, INTRADA make no representations or warranties except what is expressly stated in the agreement. INTRADA honors all manufacture warranties. All implied warranties are expressly disclaimed, including but not limited to the warranty of merchantability and warranty of fitness or suitability for a specific purpose.
CONFIDENTIALITY
The Parties acknowledge that they may acquire access to each other’s information and materials that may be confidential or proprietary or may contain valuable trade secrets, and that some information may already have been disclosed prior to the date of this agreement. Confidential Information means information about business opportunities, operations, technical knowhow, clientele, or any other information that relates to the business of either Party. All documents exchanged between the Parties that are not generally known or available to the public will be considered Confidential Information, whether or not marked with any confidential or proprietary notice or legend when the disclosure takes place.
Each Party agrees to reveal Confidential information of the other Party only to those employees of theirs who need to know the Confidential Information, and who are informed of the confidential nature of the Confidential Information before receiving the same.
EXCEPTIONS
Information will not be considered to be Confidential Information if it is already, or otherwise becomes, publicly known by third parties as a result of no act or omission of the receiving Party. Is lawfully received, after disclosure hereunder, from a third party having the right to disseminate the information without restriction of disclosure. Can be shown to have been independently developed prior to the execution of this Agreement. Or is required to be disclosed by administrative or judicial order, provided that the receiving/disclosing Party gives timely notice to the other Party and an opportunity to the other Party to seek a protective order or other appropriate remedy.
NON-DISCLOSURE
Both during the term of this Agreement and in perpetuity after termination or completion of this Agreement, both Parties agree to use all efforts to protect Confidential Information of the other Party from unauthorized use or disclosure, and to use at least the same degree of care with regard thereto as the Party uses to protect its own Confidential Information of a like nature. And to use and reproduce the Confidential Information only as permitted under this Agreement. Parties will not disclose or otherwise permit access to Confidential Information of the other Party to any third party without the sending Party’s prior written consent.
NON-SOLICITATION
Both during the term of this Agreement and for six (6) months after termination of this Agreement, either directly or indirectly, and either for its own benefit or for the benefit of any other person, firm, corporation or organization, neither Party shall solicit or encourage any person to leave the employment or service of the other Party or hire, on behalf of the Party or any other person or entity. Both Parties further agree that they will not intentionally interfere with the relationship of the other Party and any of its employees or any third party, or endeavor to entice away from the other Party, any person who, during the term of this Agreement.
ACCEPTABLE USE POLICY
The CLIENT shall use INTRADA services only in accordance with applicable law and for lawful purposes. The CLIENT shall not use or permit others to use INTRADA services in a manner which would violate any law or infringe any copyrights, trademarks, or patents. Once notified of any violation of this Acceptable Use Policy, the CLIENT agrees to cooperate with INTRADA and work promptly to cease the noted activities. INTRADA reserves the right to interrupt or disconnect services for non-compliance with this AUP or in compliance with instructions from government authorities.
LIMITATION OF LIABILITY
Both parties agree that it is impossible to guarantee the trouble-free performance of computer hardware, software, networks, environments, security and systems, the security, privacy, specific functionality or performance of any free-standing or integrated system or resource; the reliability, applicability or performance of any technology or technology-related asset; the applicability, outcome or performance of any training or the behavior of any human resources; whether procured, provided, installed, managed, supported, administered, trained and/or supervised by INTRADA, or in any way associated with INTRADA services or otherwise.
INTRADA shall not be liable for any damages resulting from the use or inability to use its services, reliance on its services or on information obtained therefrom, interruptions of service, breach, compromise, compliancy failure, unauthorized access to any records, files, data, systems, or other assets, valuables and resources; errors, defects, viruses, malware, delays in operation or transmissions or any other failure of performance or business function. Further, INTRADA shall not be liable for any direct, indirect, or consequential damages arising out of or resulting from (i) the loss of any of CLIENT's data or third party data, breach of security or loss of privacy of data on CLIENT's systems or third party systems that may occur on systems installed, serviced, and/or managed by INTRADA; (ii) the malfunction, performance or compromise of any system, network or other resource related to or associated with in any capacity or by any theory with INTRADA services, and any CLIENT or third party damages, claims, losses or expenses resulting therefrom; and/or (iii) any personal injury (whether of a physical or psychological nature) or death of any person, whether associated with CLIENT or otherwise, that may in any capacity or by any theory be associated with services provided by INTRADA, and any CLIENT or third party damages, claims, losses or expenses resulting therefrom.
To the extent not prohibited by applicable law, INTRADA’s maximum aggregate and cumulative liability under this agreement is limited to the amount in fact paid by CLIENT hereunder for the two (2) months immediately preceding the date that is the basis of the first claim. In no event shall INTRADA be liable for any indirect, incidental, consequential, special, delay or punitive damages whatsoever (including but not limited to damages for loss of business profits or revenue, business interruption, loss of information, or other pecuniary loss) in connection with or arising out of this Agreement.
INDEMNIFICATION AND HOLD HARMLESS
Client shall defend INTRADA, from and against any Claim asserted by a third party against INTRADA, and shall indemnify and hold harmless INTRADA from and against any damages, costs, and expenses of such third party awarded against INTRADA by a final court judgment or an agreement settling such Claims in accordance with this Section. As used in this Section, the term “Claim” means any action, litigation, or claim by a third party alleging or based on: (i) any personal injury or property damage caused by CLIENT’s negligence or willful misconduct in connection with this Agreement; (ii) Client’s misuse of any services or products provided by INTRADA; (iii) inaccurate or incomplete data or information provided by or on behalf of CLIENT; (iv) Client’s use of a third party service or software; (v) CLIENT’s failure to comply with any law or regulation; (vi) CLIENT’s failure to comply with the terms of any third party service or software agreement; or (vii) any claim of libel, violation of privacy rights, data breach, unfair competition or infringement of patents, trademarks, copyrights or other intellectual property, caused by CLIENT.
INJUNCTIVE RELIEF
Any breach of Service Agreement may cause immediate and irreparable injury to the non-breaching Party. In the event of such breach, the non-breaching Party will be entitled to injunctive relief by the Courts, as well as any and all other remedies available at law or in equity, including but not limited to the recovery of its attorney’s fees incurred in connection with enforcing the provisions of this Agreement.
GOVERNING LAW AND FORUM
Service Agreements shall be governed and construed in accordance with the laws of the Commonwealth of Pennsylvania. Any litigation arising out of this Agreement may only be brought in the Court of Common Pleas of Lycoming County or in the United States District Court for the Middle District of Pennsylvania. In the event any legal action is initiated by either party related or arising out of this Agreement, INTRADA shall be entitled to collect it’s reasonable attorneys’ fees if it is the substantially prevailing party.
