Mobile Phone Scam

Hackers want your mobile phone number. This scam is new and quite simple. Hackers find out your mobile phone number and as much information as possible.

Once hackers steal your number, they contact your mobile phone company and make service changes. This gives them access to your calls, texts, and more. Scary! Depending on your configuration, they would be able to access your cloud drives, dual authentication codes, email, and reset passwords.

What can you do to protect yourself? Intrada Technologies recommends the following:

1. Do not share your mobile number on public, social media sites, or unknown websites.
2. Use strong passwords. Intrada recommends coming up with a “code” on how you create your passwords. This code provides a process of how you use different passwords for different sites but following a “code” so you can remember the password. For example- maybe all your online utility sites will start with an animal name, utility, address, and unique character. If that is the case, your electricity password might be FishblubPPL220*.
3. Contact your cell phone company to require confirmation for SIM swamp, number porting, or password reset.
4. Do not keep password files on your mobile device.

If you see your phone unexpectedly has changes to “Emergency Calls Only” status, contact your mobile phone company immediately. This is what happens when your number has been transferred to a different device.

If you have fallen victim to this type of scam, you need to alert your financial institutions and take standard steps to combat identity theft.

For more information, please contact the Help Desk at Intrada Technologies. We are here to help.