Intrada Technologies Expresses Gratitude to Clients at Recent Open House

Intrada Technologies celebrated the opening of our newly renovated and expanded offices with an open house event on Wednesday, November 8th. The event, which took place from 3 pm to 6 pm at 31 Ashler Manor Drive, Muncy, offered attendees a glimpse into the innovative workspace we've designed to foster collaboration, creativity, and client-centric solutions.

Delicious food and beverages were prepared and served by the renowned Chef Hosch and Ann Catering from Williamsport. David Steele and Paul Boyer, co-owners of Intrada Technologies, expressed their gratitude towards clients and friends for their unwavering support since the company's inception in 2000.

Over the last two decades, Intrada Technologies has prided itself on maintaining a high client retention rate, with a significant percentage of our clientele having been with us since our early days.  The following companies have been with us since our doors opened: 

Bachle Welding and Machine, Inc.
Pennsylvania FBLA
Families United Network, Inc.
Jersey Shore Borough
JPW Industrial Ovens & Furnaces
Keystone Bingo Supply
Lepley, Engelman, Yaw & Wilk LLC
North Central Sight Services
Primus - Spartronics

This longevity is a testament to our commitment to developing strong and lasting partnerships with each client. We believe that our success lies in our ability to understand our clients' unique needs and provide efficient, personalized solutions that drive their business forward.

Janna Brubaker, the executive director of Families United Network, Inc., shared her thoughts on the instrumental role Intrada Technologies has played in their success over the past two decades. She commended Intrada for our ability to keep the organization technologically up to date, a fundamental factor to their operational success in a rapidly evolving digital landscape. She recounted a recent incident where a critical folder went missing, potentially disrupting their workflow. Intrada, she said, responded swiftly and effectively, restoring the missing information, and preventing any significant hindrance to their operations.

She praised the quality of the customer service provided by Intrada, emphasizing our responsiveness and diligence in addressing any issues or inquiries. She appreciated the fact that if a tech was unable to help, they would not hesitate to seek further assistance to resolve the problem, demonstrating a strong commitment to customer satisfaction. The email correspondence, she noted, was particularly helpful. When asked what sets Intrada apart from other companies in the industry, she highlighted their availability, stating that help from Intrada is just a phone call away, even for after-hour emergencies. This level of accessibility and reliability, according to Brubaker, is a defining attribute of Intrada's service.

"Our longstanding relationships with loyal clients, such as Families United Network, Inc., are the cornerstone of Intrada Technologies' growth and success," states David Steele, partner at Intrada Technologies. "For over two decades, we have had the privilege to serve and grow alongside these organizations, adapting to evolving technological landscapes and delivering tailored solutions that drive their operations forward. The trust and support we receive from our clients fuel our commitment to innovation and excellence. They have indeed made Intrada what it is today — a leader in providing client-centric technology solutions."