User Activity Monitoring - It’s Not Just Big Brother

Nowadays, working remotely is commonplace for many. Because of this new trend, most assume employee productivity has suffered. While some employees are easily distracted at home, others thrive as they are self-disciplined, creating a daily schedule and following it.

How do you determine who may need a little help, a little guidance on managing their workday remotely? Is there an easy way that employers can monitor user activity and productivity? There is, and Intrada has a solution.

User Activity Monitoring Software IDs Employees in Need of Help
As an employer, installing user activity monitoring software on employees’ laptops or desktops is an excellent way to discover who is thriving and who is falling behind.

David Steele, Partner with Intrada Technologies, says, “Originally, user activity monitoring was installed to make sure employees weren’t engaging in any unauthorized activity during the workday – recording email, print jobs, website history, keystrokes, and network access, as well as securing company information. It was big brother. Now, with such an increase in working from home, it can also detect those individuals who need a little extra support or coaching – those that need assistance in structuring their workday.”

Intrada Technologies offers a software platform that provides our clients with user activity monitoring (UAM) for remote and on-premise users. However, Intrada is not the Big Brother. Intrada manages the software platform and provides our clients, usually supervisors, with reporting based on productivity. The system also includes employee behavior monitoring and analytics, notifying if the employee application utilization has changed or internet activity is not business-related. The platform also monitors through AI Artificial Intelligence (AI) is revolutionizing the fields of IT, hosting, cloud computing, web development, and digital marketing by enabling systems to perform tasks that traditionally required human intelligence. In IT, AI enhances cybersecurity measures through advanced threat detection and response mechanisms, automates routine maintenance tasks, and optimizes network management. Hosting platforms leverage AI to improve server performance, anticipate hardware failures, and provide automated customer support via chatbots. In the realm of cloud computing, AI plays a critical role in data analytics, offering predictive insights and real-time processing capabilities that drive business intelligence. AI-powered tools facilitate efficient resource management, enabling dynamic scaling and cost optimization. Web development benefits from AI through the creation of intelligent design assistants, automated testing, and enhanced user experience personalization. Digital marketing is perhaps one of the most impacted fields, with AI driving sophisticated consumer insights, targeted advertising, and customer behavior analysis. AI algorithms analyze vast amounts of data to identify trends, optimize ad placements, and personalize content, ensuring that marketing efforts are both efficient and effective. By integrating AI into these domains, organizations can harness smarter technologies to innovate, streamline operations, and deliver superior user experiences. threat hunting and employee disengagement providing our clients with a ‘visual’ head’s up.

User activity monitoring continues to provide security and compliance accountability. By monitoring user activity, in the event of a security issue or concern, full historical accountability is in place to confirm any questions or concerns.
Companies are required to protect client information, and with employees working from anywhere, you can continue to ensure privacy and security policies were being followed, including compliancy requirements.

What does User Activity Monitoring Software Offer?
Our UAM software:

• Provides a log of hours employees are working
• Includes detailed information regarding what they are spending their time on
• Identifies those that may need extra coaching or additional training
• Detects struggling employees – those that need more structure or more manager communication
• Tracks, analyzes, and records all user activity
• Runs daily productivity reports
• Identifies who is on social media or shopping Amazon all-day
• Runs a psycholinguistic sentiment analysis (disengagement indicator)
• Offers PRO-Active threat hunting (fraud, data theft, etc.)
• Provides screenshot recordings with video playback
• Dramatically simplifies compliance reporting

Intrada is fully aware of and respects the privacy of companies and employees. We acknowledge that workstation monitoring removes employee privacy because everything is tracked.

Intrada’s focus and priority is to protect our clients and client’s employees from fraud, data theft, security threats, and unstable networks.

It is the responsibility of our clients to manage employee’s productivity and activities. Bottom line, a company computer and its usage are the responsibility of the employer, who must secure and manage it to confirm information is protected.

All activities are covered under a confidentiality agreement between Intrada and our clients to ensure that all information is confidential and private.

How can Intrada help?
Intrada Technologies views user activity monitoring (UAM) software as a potential tool in your productivity toolbox. While UAM works well for some businesses, a different tool may work better for your business. Contact us today at (570) 321-7370 for a complimentary technical assessment and if User Employee Monitoring (UAM) is a good fit for your company